Book an appointment with a psychologist in Palmones or online
Request your appointment online in a simple way. In the booking system, you can choose between an in-person appointment, an online appointment or couples therapy, and select the psychologist you would like to see according to available diaries.
Already a patient: use the email address registered with the clinic. First time at Ocnos: complete the registration and tell us the reason for your appointment in the form. If you are not sure which professional to choose, you can call us or message us on WhatsApp.
How booking works
The appointment page is connected to Docfav, our clinical management system. To book, first choose the type of appointment and then select the professional you would like to see according to the available diaries.
Choose the appointment type
In-person appointment, online appointment or couples therapy.
Choose the professional
Select the psychologist you would like to book with according to diary availability.
Complete the booking
If you are a new patient, the form will collect basic information and the reason for your appointment.
Important note about Docfav WhatsApp messages
After booking, you may receive an automatic WhatsApp message from Docfav. That message is used to inform you about the appointment, but you cannot reply to it and it is not a conversation channel with the clinic.
To contact us or ask a question, always use the official Ocnos phone number:
If you already have an appointment and need to cancel it, change it or move it to another day, you can do this from the patient portal.
What you can choose when booking
Online booking is organised around three main options. You will then be able to select the professional according to available diaries. If you are not sure who to choose, you can call us and we will guide you.
In-person appointment
For attending Ocnos Psychology Clinic in Palmones. This is the right option if you prefer face-to-face psychological support in the clinic.
Book in personOnline appointment
For receiving psychological support by video call when online therapy fits your situation and availability.
Book onlineCouples therapy
For couples who want to work on communication, conflict, emotional distance, relationship crises or important decisions.
Book couples therapyOnline booking form
Select one of the available options. You will then be able to choose a professional according to diary availability. If you are a new patient, the system will ask you to register and you will be able to indicate whether the appointment is for an adult, a child or an adolescent, as well as the reason for the appointment.
After requesting your appointment
- You will receive the appointment information through the automatic Docfav system.
- The automatic Docfav WhatsApp message cannot be replied to, so you will not be able to answer that message.
- If you are already a patient, remember to use the same email address registered with the clinic.
- If you already have an appointment and need to cancel it, change it or move it to another day, you can do this from the patient portal.
- For questions before booking or to contact us directly, use the official Ocnos WhatsApp.
If you are not sure which professional to choose
The Docfav diaries allow you to book directly with the professional you prefer. Even so, if you are not sure who to choose, you can call us or message us on WhatsApp and we will help guide you before booking.
If you are a new patient, the form will also allow you to explain the reason for the appointment in your own words so that we can better understand the situation.
Reasons you may book an appointment at Ocnos
The booking system only asks you to choose between an in-person appointment, an online appointment or couples therapy. However, people come to Ocnos for many different reasons. These are some of the most common areas we can help with.
Anxiety, stress and panic
Support for anxiety symptoms, persistent worry, panic attacks, avoidance, stress and emotional overload.
Anxiety treatment →Depression and emotional blocks
Therapy for low mood, apathy, loss of motivation, emotional numbness, sadness or feeling stuck.
Depression treatment →Couples therapy
Communication difficulties, conflict, emotional distance, trust issues, relationship crises or important decisions.
Couples therapy →Sex therapy
Support for sexual difficulties, desire, anxiety around sex, pain, erectile difficulties or difficulties reaching orgasm.
Sex therapy →Children, adolescents and families
Psychological support and family guidance when there is emotional distress, behavioural difficulty or regulation problems.
Meet the team →Assessment and neurodevelopment
Psychological assessment, ADHD, autism spectrum assessment, giftedness, learning difficulties and guidance for families.
Autism spectrum assessment →Affirmative therapy
LGBTQIA+ affirmative support for identity, minority stress, coming out, self-esteem and relationships.
Affirmative therapy →Online therapy
Psychological support by video call when online therapy is appropriate for the person and the clinical situation.
Online therapy →
Meet the team before booking
If you have arrived directly on this page, you may want to know who is part of the clinic. At Ocnos, we work with registered health psychologists, each with their own clinical perspective and areas of support.
You can read their profiles before booking and, if you need guidance, call us or send us a WhatsApp message.
Google reviews about Ocnos Psychology Clinic
Public Google reviews can help other people decide whether this may be the right place to ask for psychological support. Here we display real reviews through Trustindex.
Reviews displayed through Trustindex.
Where Ocnos Psychology Clinic is located
We are located in the Edificio Azabache, First Floor, Office 10, in Palmones. The clinic is easy to reach from Los Barrios, Algeciras, San Roque, La Línea de la Concepción, Gibraltar and Sotogrande.
If you have any questions about how to get here or which professional to choose, you can message us on WhatsApp before your appointment.
Important: Ocnos Psychology Clinic is not an emergency service. If there is immediate risk, suicidal thoughts with a plan, a situation of violence or a medical emergency, call 112 or go to the nearest emergency department.
Frequently asked questions about booking
What options can I choose when booking?
You can currently choose an in-person appointment, an online appointment or couples therapy. You will then be able to select the professional you would like to book with according to diary availability.
Do I have to choose a professional when booking?
Yes. The diaries are organised by professional, so during the booking process you will be able to select which psychologist you would like to book with. If you are unsure, you can call us or message us on WhatsApp and we will guide you.
I am a new patient. What do I need to do?
If you are not yet a patient at Ocnos, the system will ask you to register. You will also be able to indicate whether the appointment is for an adult, a child or an adolescent, and explain the reason for the appointment.
I am already a patient. Which email address should I use?
Use the same email address registered with the clinic. This helps avoid duplicate records and links the appointment correctly to your file in the system.
Can I reply to the automatic Docfav WhatsApp message?
No. The automatic Docfav WhatsApp message is used to inform you about the appointment, but it cannot be replied to. To speak with Ocnos or ask any questions, use the clinic’s official WhatsApp or phone number: +34 680 414 592.
I already have an appointment. Can I cancel or change it online?
Yes. If you already have an appointment and need to cancel it, change it or move it to another day, you can do this from the patient portal. Log in with your details and check your upcoming appointments.
Where is the clinic?
Ocnos Psychology Clinic is located in the Edificio Azabache, First Floor, Office 10, in Palmones, with easy access from Los Barrios, Algeciras, La Línea, Gibraltar, San Roque and Sotogrande.
Take the first step calmly
Booking an appointment does not mean having everything clear. You can start by choosing the professional and type of appointment that best fit you. If you need guidance before booking, we will be happy to help you by phone or WhatsApp.
Latest articles and resources from Ocnos Psychology Clinic
Alongside our clinical work, Ocnos Psychology Clinic publishes clear and responsible resources on anxiety, depression, couples therapy, sex therapy, neuropsychology, psychological assessment, affirmative therapy and other mental health topics.
These articles do not replace a professional assessment, but they can help you understand what may be happening, prepare for your first appointment or explore topics you may wish to work on in therapy.
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